Kenya:+254 727 401 262

Uganda:+256 758 937 003

Frequently Asked Questions

Find answers to common questions about Simplifi Networks products, services, and operations across East Africa

General Product Information

Specific Product Categories

Pricing & Purchasing

Delivery & Logistics

Technical Support & Services

Business & Partnerships

Solutions & Applications

Product Comparisons

Ubiquiti-Specific Questions

Ruijie/Reyee-Specific Questions

MikroTik-Specific Questions

Still Have Questions?

Can't find the answer you're looking for? Our team is here to help.

Kenya Office

Email:
kenya@simplifinetworks.com

Phone:
+254 727 401 262

Uganda Office

Email:
uganda@simplifinetworks.com

Phone:
+256 758 937 003

International

Email:
info@simplifinetworks.com

Countries Of Operation

Simplifi Networks is Master Distributor of networking and communications equipment in the following countries:

KENYAUGANDATANZANIARWANDABURUNDIDRCSOUTH SUDANSOMALIASOMALILANDERITREADJIBOUTIETHIOPIAMALAWIZANZIBARSEYCHELLESMAURITIUSCOMOROSMADAGASCARMOZAMBIQUEGAMBIASENEGALGHANACENTRAL AFRICAN REPUBLICKENYAUGANDATANZANIARWANDABURUNDIDRCSOUTH SUDANSOMALIASOMALILANDERITREADJIBOUTIETHIOPIAMALAWIZANZIBARSEYCHELLESMAURITIUSCOMOROSMADAGASCARMOZAMBIQUEGAMBIASENEGALGHANACENTRAL AFRICAN REPUBLIC

General Product Information

What networking equipment brands do you distribute in Kenya and Uganda?

Where can I buy Ubiquiti products in Kenya?

Are you authorized MikroTik distributors in East Africa?

What's the difference between WiFi 6 and WiFi 7 access points?

Which firewall is best for small business in Kenya?

Do you sell genuine/authentic networking equipment?

What is the warranty on your networking products?

Specific Product Categories

Best outdoor WiFi access point for harsh weather in Kenya?

How to choose the right router for my business?

What's the difference between managed and unmanaged switches?

Which Ubiquiti access point should I buy for my office?

Best firewall for SMEs in Kenya under specific price ranges?

MikroTik vs Ubiquiti: which is better for ISPs?

Pricing & Purchasing

Do you offer bulk/wholesale pricing for resellers?

What payment methods do you accept?

Can I get a quote for networking equipment?

Are your prices inclusive of VAT?

Delivery & Logistics

Do you deliver to all regions in East Africa?

How long does delivery take in Nairobi and Kampala?

Do you offer same-day delivery in Nairobi?

Can you deliver to remote areas?

Technical Support & Services

Do you provide technical support after purchase?

Do you offer installation services in East Africa?

Can you help with network design and planning?

Do you provide training on networking equipment?

What if my product is defective or not working?

Business & Partnerships

Can I buy networking equipment in bulk for my ISP?

Solutions & Applications

What equipment do I need to set up a WISP in East Africa?

Best networking solution for hotels in East Africa?

How to set up outdoor WiFi for campus or school?

What equipment do I need for fiber optic installation?

What is LoRaWAN and why do I need it?

Product Comparisons

Fiber vs wireless backhaul: which is better?

How to extend WiFi coverage for large buildings?

What is point-to-point vs point-to-multipoint wireless?

How many access points do I need for my office?

Ubiquiti-Specific Questions

What is Ubiquiti UniFi and how does it work?

What's the difference between Ubiquiti UniFi and EdgeMax series?

Can Ubiquiti equipment handle outdoor deployments in Kenya & Uganda?

What is Ubiquiti Dream Machine and do I need it?

Ruijie/Reyee-Specific Questions

What is Ruijie Reyee Cloud and how does it work?

Are Ruijie products reliable for East African businesses?

What's the difference between Ruijie and Reyee brands?

Can Ruijie Reyee equipment integrate with existing networks?

MikroTik-Specific Questions

What is MikroTik RouterOS and why is it popular in East Africa?

Which MikroTik router is best for my internet cafe or office?

Can MikroTik be used for wireless ISP (WISP) in Kenya?

What is MikroTik CCR and when do I need it?

Is MikroTik difficult to configure?

Still Have Questions?

Kenya Office

Uganda Office

International